What should I do if a sensor is damaged?
We use standardized modular sensors that are easy to replace and readily available in stock.
We also provide remote technical support to assist with troubleshooting.
Do you provide remote technical support?
Yes. The machine can be equipped with network connectivity, allowing our engineers to remotely access the system for parameter checks and diagnostics.
What is the warranty period?
The standard warranty is one year.
Extended warranty options and annual maintenance contracts are also available.
My rotor needs to meet ISO 1940 standards. Can you guarantee this?
Yes. Provided that the workpiece structure and support conditions are suitable, our machines can meet G6.3, G2.5, or higher accuracy grades in accordance with ISO 1940.
Which is better: belt drive or universal joint drive?
  • Belt drive:  Offers higher accuracy and faster loading/unloading, suitable for small to medium-sized rotors.
  • Universal joint drive:  Provides higher torque, ideal for heavy-duty or high-drag large rotors.
Can you provide customized automatic correction (drilling/milling) solutions?
Yes. We offer both semi-automatic and fully automatic correction systems, integrating measurement, correction, and rechecking into a single process.
Can older balancing machines be upgraded with your system?
Yes. We offer electrical control system upgrade solutions, allowing you to retain your existing mechanical structure while upgrading to the latest measurement system and software.
What is the typical delivery lead time after purchase?
Standard models typically require 4–6 weeks.
Customized machines or automated production lines will vary depending on project complexity.